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Dear ________________________________________
As of Monday, July 1, 1986, Kabuki Sales Corporation of America's Eastern Regional Office will be located in our new offices and warehouse building at 401 Grandiosa
Boulevard, Tampa, Florida, 33715. The telephone number for this new location is (813) 555-5428.
Our Manufacturing Division will remain at 2550 Santa Fe Avenue, in St. Petersburg.
I have enclosed our most recent brochure on robotic equipment for your review. I hope you find it interesting.
Dear _____________________________________
There has been a change in our delivery service policy which we would like to bring to your attention.
We have always provided free delivery for any orders placed with the [firm] , regardless of the size of the order. Due to the increase in the price of fuel, we must now limit this free delivery service to any orders over $ , not including the purchase of cigarettes. We regret the necessity of imposing this restriction.
We wish to take this opportunity to thank you for being one of our most valued customers.
Dear _______________________________________
Due to the increase in raw material costs, we must unfortunately raise the cost of our merchandise to you.
We have avoided raising our prices for as long as possible, but we can no longer prolong the inevitable.
We have enclosed our new price list for your review which goes into effect on [date] Any orders placed between now and [date of increase] will be honored at the lower prices.
We wish to thank you for your valued account and know that you will understand the necessity for this price increase.
Dear _________________________________________
As our new letterhead indicates, we have recently changed the name of our business from [old name] to [new name]
There has been no change in management and we will be providing the same products and fine service on which we have built our reputation in the industry. We would appreciate it if you would bring this announcement to the attention of your accounts payable department and direct them accordingly.
Thank you for being one of our valued customers. We appreciate your cooperation in this matter.
Dear ______________________________
It has been our policy in the past to supply ice to our customers when their ice machine has broken down. Because we have many customers who are paying later and later, we are forced to set down stronger company policies. Our new policy will go into effect August 3, 1998, and is as follows:
1. If the customer is more than 15 days late in their monthly payment and the machine is not working, we will not supply ice. We will repair the machine, and the number of days in which the machine has not been in service will be credited to the customer's account. At the time of our service call we will expect payment in full of any unpaid balance due us.
2. There will be a sur-charge on accounts falling more than 30 days behind.
While I am sorry that we must go to such extremes as those outlined above, I am afraid that there is no alternative.
Our company policy is, and always has been, to provide the best service available to our customers. We can only continue to do this with our customer's cooperation.
If there are any questions regarding our new policy, please give me a call.
COLLECTION DEMAND LETTER
__________(1)__________
__________(2)__________
__________(3)__________
__________(4)__________
Attention: __________(5)__________
This is to advise you that you are in default under the terms of the promissory note dated __________(6)__________, for failure to make the payments due thereunder on __________(7)__________.
The total amount due for those payments is $_____(8)_____. It is imperative that full payment be received on or before ten (10) days form the date of this letter, or the term for payment of your indebtedness will be accelerated and the entire principal balance and any unpaid interest will become immediately due and payable and proper legal action will be taken to enforce payment thereof.
As you are aware, the terms of the promissory note provide that interest accrues, form the date of default, at the highest rate allowable by law, and you are liable, upon default, for all costs and reasonable attorney's fees incurred in collection. Govern yourself accordingly.
Sincerely,
__________(9)__________
NOTICE
The information in this document is designed to provide an outline that you can follow when formulating business or personal plans. Due to the variances of many local, city, country and state laws, we recommend that you seek professional legal counseling before entering into any contract or agreement.
Dear ________________________________________
We have received your Purchase Order Number [number], dated [date]. We regret to inform you that said order cannot be filled at this time due to the following reason:
Should you care to discuss this matter further, please feel free to contact me at the above number. We look forward to your future orders and are ready to assist you in any way possible.
Dear ________________________________________
In the past twelve months you have purchased a considerable amount of merchandise from us, which pleases us greatly.
Since you have never taken advantage of the 2% discount we offer for early payment, we thought that you might be unaware of just how substantial your savings could be. The savings on last year's purchases alone would have amounted to $
By paying us within 10 days of delivery, you can actually save 24% of the face amount of your average monthly bill over the period of a year. There are, in fact, firms who prefer to borrow funds to take advantage of this discount.
Of course, you know what is best for your own business, but we want to be sure that you are aware of this savings factor.
We would like to take this opportunity to thank you for the orders you have given to us over this past year and the promptness with which you have always paid. It is a pleasure doing business with your firm.
FINAL NOTICE BEFORE LEGAL ACTION
Date: _
To: _ [Customer]
We have repeatedly requested payment of $_, on your overdue account. Our demands for payment have been ignored.
Accordingly, we shall turn this account over for collection within the next ten days unless payment, or an acceptable proposal for payment is obtained.
Enforced collection on this obligation may result in additional legal or court costs to you and may impair your credit rating.
Very truly,
_______________
Dear ___________________________________
After checking with all of our other stores in the area, I regret to inform you that I have been unable to locate another [item requested] for you.
If you would like me to place a special order, I would be most happy to do so. Normally, it takes between four to six weeks to receive merchandise ordered in this manner.
If this is your desire, please call me at your convenience at [telephone and extension].
On behalf of [name of firm] I would like to thank you for shopping at our store and if there is any way that we can be of further assistance to you, please let us know.
Dear ___________________________________
Your letter of [date] in which you enclosed your payment of $ has been received and I would like to thank you for your prompt remittance following our telephone call of the same date.
Thank you for the kind words contained in your letter.
We look forward to many years of mutual prosperity.
Dear ____________________________________________
Pursuant to your request, we have changed your meeting with [name of individual] to [time], on [date]
We are pleased to be able to accommodate you in this manner, and [name of individual] will be looking forward to your meeting on this newly appointed date.
Dear _______________________________
It is essential that any of our personnel who drive company and personal vehicles in connection with company business maintain a thorough record of any expenses incurred. It is our desire to be certain that you are reimbursed for any expenditures that you make in this regard, and your good record keeping will make this possible.
Receipts must be submitted for gasoline purchases, parking expenses and repairs. In addition, we will require your daily record of the number of miles driven, the odometer reading, before and after, and the amount of time spent driving. This information should be contained in your weekly report to [name]
Thank you very much for your cooperation in this matter.
Dear ______________________________________
We had been hoping that during this difficult period of reorganization we could keep all of our employees with the company. Unfortunately, this is not the case.
It is with regret, therefore, that we must inform you that we will be unable to utilize your services after [date].
We have been pleased with the qualities you have exhibited during your tenure of employment with us, and will be sorry to lose you as an employee of the company.
Please accept our best wishes for your future.
TO: All Employees
FROM: Management
SUBJECT: Vacations
This is to provide notice to all [name of firm] employees of our new company policy in regards to vacations.
Notice of your intention to take a vacation must be given to the company no less than days prior to your vacation. This will enable us to employ temporary help, if necessary, and to schedule vacations in a manner that will not be disruptive to the company.
Thank you for your cooperation.
Dear____________________________________
Although the company appreciates all that you have pointed out in your letter, we do not believe a raise is in order at this time. It is the custom of Chambers & Associates to review all employee benefits and compensation in July, at the end of the fiscal year.
Certainly, at that time you will be considered for a salary increase, providing the production figures for your division are significantly increased.
NOTICE TO DEBTOR OF ASSIGNMENT OF DEBT
To: _
You are hereby notified that _ [Creditor] has sold and transferred to the undersigned all rights to its claim against you in the amount of $_.
You are further notified to direct all payments to the undersigned to insure credit for payment.
______________________________
Name
______________________________
Address
______________________________
Dear________________________________________
This is to acknowledge your letter of [date], in which you informed us that the merchandise delivered to you on [date] was defective.
If you will read our terms and conditions for sale, you will note that our policy provides our customers with [time] to inspect and either accept or reject our merchandise in regards to defects, inasmuch as we feel this affords our customers an adequate period of time to be assured that the merchandise is free from defects.
Since this is the first time you have made this request of us, we will accept the return of the merchandise and issue a credit to your account in the amount of $ . Please [instructions for return of merchandise].
We are sorry that you experienced a problem with our product and appreciate having your firm as one of our valued customers.
July 20, 2001
Mr. Rodney Giles
Manager, Customer Support
Inter-Office Solutions Inc.
1289 Luxor Station Rd.
Cedar Springs, IL, 34985
Dear Rodney:
This is further to our meeting of last week at which we agreed to hold a series of meetings over the next two months to review your experiences with the pilot implementation of the 1to1 Customer Relationship Management Program.
As discussed at that meeting, the objectives of our review sessions will be to:
Review and assess the overall effectiveness of the program;
Identify and document strengths weaknesses of the program;
Propose customer-focused solutions to address areas of weakness;
Develop an approach and action plan for Phase 2 of the project;
Determine the staff members who will make up the Phase 2 Team;
As agreed, meetings will be held every second Tuesday from 9:00 a.m. until noon, and the location will alternate between our two offices, the first one to be convened here at Inter-Office on August 14, 2001. Fred Johnson of your CRM group is to act as the meeting co-ordinator and recording secretary throughout the process.
As discussed, at the end of the process, Deborah Buxton of Consultek will draft the summary report for review by the steering committee. As you requested, a copy of her c.v. has been enclosed.
I trust I have covered all of the points that we discussed. If you have any questions or would like to add anything please give me a call at 745-9878.
We look forward to seeing you at the August 14th meeting.
Sincerely,
Marilyn French
Senior Consultant
Encl.
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Dear _______________,
With reference to our telephone conversation today, I am writing to confirm your order for: 120 x Cheddar Deluxe Ref. No. 856
Please contact us again if we can help in any way.
Yours sincerely,
Name:
Post:
Company:
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